In this case, changing the DNS server to 8.8.8.8 and 8.8.4.4 should resolve the issue (but you can also try any public available DNS servers).Ī. In some regions, your default DNS servers might have problems with resolving some addresses. When it's done try logging in again and see if your VPN works. Uninstall your VPN app, download the client again and wait for the installation process to finish.
Find the latest version of your VPN software for your platform. Older versions may cause compatibility issues. If your connection is unstable, please try again later. You have to be connected to the internet for your VPN server to work. Make sure you don't have general connection issues. This might sound simple but, logging out and logging in again with your username and password will reauthenticate your account status and make sure that you connect to active servers.Ģ. Can't connect to a VPN location? If you're having trouble connecting to a server, follow these simple steps to fix the problem.
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